SSE needed the estate to move. Flexible working and a return to office could not sit on a VPN added at the end. The model was zero-trust. Direct Internet Access and PKI-as-a-service were there so Azure was actually reachable, not a slide.
The DIA work was structured to cut run cost — on the order of half — not to add another circuit. Forty to sixty people, five partners, and a smart-metering workstream that had to stay aligned with UK regulation.
This is identity, workplace and infrastructure as one landing. If operations cannot run it on Monday, you have a project, not a change that holds. RAID’s IT consultancy treats those threads as the programme, not as workstreams that report later.
The engagement ran from November 2020 to March 2024, as Business Transformation & Change.
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